At Infast Networks, we aim to deliver a seamless and transparent experience for both clients and experts. Please review our Refund & Cancellation Policy before booking any service.

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1. Booking Fees & Refund Policy

• The ₹219 booking fee is strictly non-refundable under any circumstances.

• Once a service request is placed and assigned to an expert, no cancellations or refunds will be entertained.

• In case an expert fails to provide the consultancy or advisory service, a refund may be initiated after deducting applicable payment gateway charges.

• Clients may also choose to reschedule the session or opt for a replacement expert at no extra cost.

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2. Cancellation Policy

• Cancellation is only allowed for Consultancy or Advisory services (e.g., Legal Consultancy, CA Consultation, or Business Advisory).

• Cancellation must be requested through our customer support team before an expert is assigned. However, the booking fee will still be non-refundable.

• If the service is canceled after expert assignment, no refund shall apply.

• For non-consultancy services, customers may cancel the service request, but the ₹219 booking fee will not be refunded.

• If Infast Networks cancels a service due to unavoidable reasons, a full refund (excluding payment gateway fees) may be provided at our discretion.

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3. Rescheduling Services

• Clients may reschedule their consultancy or advisory service at least 24 hours in advance, depending on expert availability.

• The first rescheduling is free. Subsequent rescheduling requests may incur additional charges.

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4. Dispute Resolution

• If any issue arises regarding the quality or completion of services, clients must reach out to our support team at care.inetworks@outlook.com within 24 hours of service completion.

• We will investigate and resolve disputes as per our internal resolution policy, with fairness and transparency.

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By booking any service on Infast Networks, you confirm that you have read, understood, and accepted this Refund & Cancellation Policy.

📩 For support or assistance, please email us at: care.inetworks@outlook.com